Monitoring tools are a necessity when it comes to software development. And there are plenty of options out there, but which one is the best? In this blog post, we'll take a look at one of the most popular monitoring tools available: Datadog and New Relic, and see which ones are right for you.

new relic versus datadog

Monitoring tools have become an integral part of every developer's toolkit. These tools help developers and engineering teams identify and resolve issues before they can impact the end users. 

With the rise of cloud-based applications, monitoring tools have become more crucial than ever before. 

Monitoring tools allow you to monitor the performance and status of your infrastructure, applications, servers, networks, and other components. 

These tools typically collect data and statistics about the performance and availability of these systems and display them in a dashboard or other graphical user interface, providing administrators and IT teams with real-time insights into the state of their systems.

It can be used to identify potential issues, such as network outages, application performance problems, or server downtime, allowing administrators to take proactive measures to resolve them before they become critical. 

New Relic and Datadog are two of the most popular monitoring tools available in the market. Both offer a wide range of features and functionalities to help businesses ensure the smooth functioning of their applications and infrastructure. 

However, choosing the right monitoring tool can be a daunting task.

To help you make informed decisions, In this blog, we will thoroughly compare and contrast New Relic and Datadog in detail. 

What is New Relic?

New Relic is a leading observability platform that provides real-time insights into the performance and health of software applications. 

Founded in 2008, it has since become a trusted name in the software industry, with a global customer base that includes companies like Airbnb, Microsoft, Petco, and more. 

New Relic's capabilities include application performance monitoring (APM), Full stack monitoring, data ingest and insight, infrastructure monitoring, digital experience monitoring, and log management. 

These capabilities are delivered through a single, unified platform, providing end-to-end visibility into the entire software stack. This allows engineers to quickly identify and resolve issues, optimize performance, and improve user experience.

One of the reasons engineers choose New Relic is because it provides a comprehensive view of their applications and infrastructure, allowing them to quickly identify and resolve issues.

The platform is easy to set up and use and provides real-time alerts when performance issues arise. And it also provides a single source of truth for application and infrastructure performance data. 

This allows engineers to collaborate more effectively and make data-driven decisions about how to optimize their applications and infrastructure.

Also Read: Kubernetes vs Docker Swarm

What is Datadog?

Datadog is a cloud-based monitoring and analytics platform that provides real-time visibility into the performance of IT infrastructure, applications, and logs. 

The company was founded in 2010 by Olivier Pomel and Alexis Le-Quoc. It went public in 2019 with a valuation of over $10 billion.

The platform offers a wide range of capabilities, including infrastructure monitoring, application performance monitoring (APM), log management, network monitoring, and security monitoring. 

It supports over 450 integrations with popular technologies such as AWS, Azure, Kubernetes, Docker, and many others, making it a popular choice for companies that use cloud-based infrastructure.

Datadog’s APM capabilities enable developers to identify and troubleshoot performance issues in their applications by analyzing request traces, profiling code, and monitoring resource usage. 

Its log management feature allows users to collect, search, and analyze logs from different sources, providing visibility into system events and errors.

The platform’s network monitoring capabilities provide insight into the health and performance of networks and devices, while its security monitoring features enable users to detect and respond to security threats in real time.

The major USP of Datadog is its ability to provide end-to-end visibility into the performance and health of complex distributed systems. 

It offers a unified view of metrics, traces, and logs across multiple services and environments, making it easier to identify and troubleshoot issues.

Overall, Datadog’s capabilities and features make it a popular choice for organizations that need to monitor and manage their cloud-based infrastructure and applications.

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Differences between New Relic and DataDog

Datadog vs New Relic: APM

Datadog offers a broader range of monitoring capabilities, including APM, infrastructure monitoring, log management, and more.

New Relic has a stronger focus on application performance monitoring (APM).

Also Read: Grafana vs Datadog

Datadog vs New Relic: Ease of Usage (UI/UX)

DataDog is quite popular for its straightforward UI and quick & smooth dashboard creation capabilities.

New Relic's application supports intuitive web interfaces, while application troubleshooting is trivial to learn.

Datadog vs New Relic: Pricing

Datadog also offers free plans that offer to monitor 5 or 10 containers free for each host license. The enterprise and the pro plans can be customized as per the business needs.

New Relic offers free plans as well as premium plans. The free plan includes 1 free full-platform user and is limited to 5 free full-platform users. The premium plans can be customized as per the business needs.

Also Read: New Relic vs Grafana

New Relic vs Datadog: Platform Support

New Relic focuses primarily on cloud-based environments and has limited support for on-premises and legacy systems.

Datadog supports a wider range of platforms and integrations, including cloud services like AWS, Azure, and Google Cloud, as well as on-premises environments, containers, and more.

Datadog vs New Relic: Availability of Customer Support

Datadog provides a more self-service approach.

New Relic provides more personalized support options, including 24/7 phone support.

New Relic vs Datadog: Data Collection

New Relic collects data through agents that are installed on the system being monitored.

Datadog supports agents as well as integrations with third-party tools and cloud services.

Datadog vs New Relic: Integrations

Datadog has a wider range of integrations with third-party tools and services, including Kubernetes, AWS, and Azure.

Also Read: Top Kubernetes Best Practices

New Relic has a more limited set of integrations as compared to Datadog

Datadog vs New Relic: Community Support

Datadog has a more active and engaged community, with more user-generated content, tutorials, and plugins available online.​

New Relic has a more comprehensive knowledge base and offers more support options for its users.

Frequently Asked Questions

1. Is Datadog better than New Relic?

In some aspects such as third-party integrations, platform support, and community support, Datadog is better than New Relic.

On the other hand, New Relic is better than Datadog in areans like availability of customer support and APM.

2. Is Datadog good for logging?

Yes. Datadog's logging capabilities is one of its strong capabilities. 

It can filter the exact logs your need while retaining the most valuable insights within a specified time period.

3. What are some Datadog competitors?

  • New Relic
  • Dynatrace
  • LogicMonitor

  • AppDynamics

  • Sumo Logic